PSISJS has provided us with excellent support, I can’t thank you enough. I will be using your services again very soon. PSISJS has been a highly valuable resource for our districts Power School needs. From the It network supports view they makes me look good at my job. Our district has never had any issues with Power School support and they often check in with us to see how things are going. I just wish other vendors were as reliable as PSISJS.
If someone asked me to describe PSISJS there is only one word that comes to mind, dedication. PSISJS is always there to answer whatever questions I have for them. I can call them day or night with a problem or question and he will have or find a solution quickly and efficiently. I am not sure I could have made it through my first NJSMART uploads without them.
Bringing PISJS on board has enabled my 70+ schools to operate more cohesively. Training and help desk support has empowered the schools by allowing them the ability to manage their data effectively. Their ability to overcome unique challenges. They have reliability, integrity and team attitude. Without a doubt we would recommend them to any School District, Charter, or Dioceses.
Anytime I have needed support, they were there. We have not had any down time with our server during critical hours. Not having to work on our own server after hours. It is in their hands. Access to upper tier support. Monitoring the servers and making sure we don’t have any down time. We would most definitely recommend PSISJS. They have been a pleasure to work with and are very knowledgeable.
I have worked with Mr. Bill Isard from PSISJS a little over a year now and I must say that he has done a stellar job getting our school set up and working properly in PowerSchool. Our school consisted of 68 students and although we may be considered a small school by some we have big requirements based on the Department of Education specifications. Our school acquired PowerSchool however did not use it to the full potential until Bill came to our rescue. During the first meeting Bill willingly drove three and a half hours to meet with the staff and patiently listened to each and every question and concern the department had. We asked him if he could meet the challenges after a lengthy meeting and he simply smiled and said “absolutely’! Well hold on, I was not quite impressed until he said, “in order to meet your timeframe and your needs we will need to establish a partnership; we have to work together”. Ok now I was impressed because he was the first contractor willing to take the time to understand our school nuances and what we needed to be successful. Many of the templates that we needed had to be customized because of the varying requirements. Not only did Bill create the templates and reports but trained the staff on how to use them as well as a host of other types of training. I must admit that his patience was very much needed and appreciated. There were times when I needed assistance immediately or could not figure out a problem and Bill was always dedicated to finding a solution within a timely manner. Sometimes the questions may have been early morning or late evening but he always did the best he could to assist and I appreciate that the most! Almost a year later our school has report cards, secondary transcripts, Performance Education Plans, progress Notes and the list goes on. The best part is that all of these items are now automated! Bill continues to work with our schools and even our sister schools when needed. Bill is committed to doing whatever it takes to get the job done including webinars, conference calls, and face to face meetings. I have since recommended Bill’s services to other schools within the community. We are very pleased with Bill’s services and thankful for the opportunity to work with him and his company.
Mrs. Nicole LeCave
Bill Isard worked with a group of leaders from our administrative team in Dawson County. The focus of the training was the basics of scheduling. However, Mr. Isard was able to customize the training to fits the experience levels and needs of all in attendance. The day was very productive. We really appreciated Mr. Isard reaching out to us after the training and being available to assist us as we moved forward with scheduling during the spring of last year. We will definitely use PSISJS for our PowerSchool training needs in the future!